Privacy Policy

Symphonic Holdings K.K. (hereinafter referred to as "the Company") recognizes the importance of your personal information and pays the utmost attention to its protection. This Privacy Policy sets forth the collection, use, and management of personal information on the Company's website (hereinafter referred to as "this Site").

1. Information Collected and Its Purpose of Use On this Site, the Company collects the following information for the purpose of providing services, improving the site, and facilitating smooth communication with customers.

  • Website Browse Information

    • Information Collected: Information regarding your browser, network, and device; web pages visited before coming to this Site; your IP address; and information regarding the use of this Site such as clicks, internal links, pages viewed, scrolling, searches, and timestamps.

    • Purpose of Use: To understand traffic and activity on this Site, and to analyze and improve the site's performance.

    • Sharing Partners: This information is shared with Squarespace, our website analytics provider. For more details on Squarespace's data collection, please refer to "Squarespace's Use of Cookies."

  • Information from Web Forms

    • Information Collected: Data requested in web forms that you submit via this Site (e.g., your name, email address, inquiry content).

    • Purpose of Use: To track your submissions and respond to your inquiries.

    • Sharing Partners: This information is shared with Squarespace, our online store hosting provider, to provide website services.

2. Cookies and Similar Technologies This Site uses cookies and similar technologies. Cookies are small files or pieces of text downloaded to your device when you access a website or application. To view the cookies placed on your device, please refer to "Squarespace's Use of Cookies."

  • Necessary Cookies: These essential and required cookies are always used and enable Squarespace, our hosting platform, to securely provide this Site.

  • Analytics and Performance Cookies: These cookies are used on this Site only if you accept the cookie banner as described below. This Site uses analytics and performance cookies to view site traffic, activity, and other data.

3. Legal Basis for Processing Data The Company processes your personal information based on the following legal bases:

  • For the performance of a contract with you (e.g., order processing, product delivery).

  • For our legitimate interests (e.g., site improvement, maintaining security).

  • When we have obtained your consent (e.g., for the use of analytics cookies).

  • For compliance with legal obligations.

4. Integration with External Services This Site integrates with the following third-party services, and your personal information may be shared with them.

  • Font Files: This Site serves font files from Google Fonts and Adobe Fonts and uses them to render fonts. To properly display this Site, these third parties may receive personal information about you, including:

    • Information about your browser, network, or device.

    • Information about this Site and the pages you are viewing on this Site.

    • Your IP address.

5. Data Protection Measures The Company implements physical, technical, and organizational security measures to prevent leakage, loss, or damage to your personal information.

6. Retention Period of Personal Information The Company retains collected personal information only for the period necessary to achieve the purpose of use and for the period necessary to comply with legal obligations.

7. Your Rights You have the following rights regarding your personal information:

  • Right to Disclosure: The right to request disclosure of your personal information.

  • Right to Correction, Addition, Deletion: The right to request correction, addition, or deletion of your personal information if it is inaccurate.

  • Right to Suspension of Use, Erasure: The right to request suspension of use or erasure of your personal information.

  • Right to Withdraw Consent: The right to withdraw consent at any time for the processing of personal information performed based on your consent.

  • Right to Object: The right to object to processing based on legitimate interests. To exercise these rights, please contact us using the contact information provided in the "Contact Us" section below.

8. Personal Information of Minors The Company also pays attention to the protection of personal information of minors. Minors must obtain the consent of a parent or guardian when using this Site.

9. Changes to This Privacy Policy The Company may revise this Privacy Policy as necessary. The revised Privacy Policy shall take effect from the time it is posted on this Site.

10. Contact Us For questions regarding this Privacy Policy or inquiries about the handling of your personal information, please contact us at:

Symphonic Holdings K.K. Email: info@symphonicholdings.co.jp

[Date: June 6, 2025]